Case studies

When technology and fight together against online hate and cyberbullying

Cyber harrasment

Our partner

Bodyguard.ai is french start up created in 2018 which mission is to protect a maximum of people against online hate. The company has developed a unique technology which allows to fight back againt “cyberbullying, by screening in real time, thanks to an aglorythm, the messages and other mentions received on social media”, observed Les Echos Start in march 2022. The Bodyguard technology is a commercial solution, aimed at brands video game publisher and sports club to moderate what content is being generated in real time, as well as an application available on smartphone for the general public, but also for families, through a special version which has additional options.

The context

Cyberbullying is a recent phenomenon which is gaining traction thanks the massive use of online application (social media, instant messaging, online games…) by children, younger and younger. Un France, a child receives his first electronic device at the age of 10 years old and 20% of children from 8 to 18 have stated that they already have been confronted to a cyberbullying situation. Nevertheless, cyberbullying is not an offence punished by the French law efficiently. The penal code has evolved during the years to include the definition of cyberbullying: first as an aggravating circumstance of bullying and more recently as a component of school bullying. Families are usually defensless againt this online hate, parents as much as children. How do we recognize a cyberbullying situation? How to stop it, how can we support children who are victims? Even if a lot of initiatives has been put in place, including with a governmental program, no solutions has been found to assist families.
Prevention is essential for the protection of children against online hate, since when parents discover the situation, the children already have been bullied. Like Camille Auffret said, marketing manager at Moonshot Insurance, in an interview given to News Assurance Pro in December 2021 : “We are encouraging communication between parents and children. In this offer, the child can manage what level of moderation he wants. If he wants to suspend the alerting system which warns the parents about some concerning contents, he can but the parents will know when he does it. This system also allows the parents to identify the first warning signs coming from the children.”
Cyber insurance

The solution provided by Moonshot Insurance

With its expertise in the coverage of new risks, in 2021, Moonshot Insurance gave itself the mission of creating a new insurance offer to help families to fight back against this new plague. That’s how Moonshot Insurance has joined forces with Bodyguard.ai to build a joint offer, based on prevention and technology. The two partners are led by the same goal: to offer children and teenagers a safe digital environment to exchange.
Protection cyber harcèlement

The offer made by Moonshot Insurance and Bodyguard.ai is based on three principles :

  • Protection: technology developped by Bodyguard.ai can detect and delete in real time the toxic content on 4 social media, considered the most detrimental to the youth’s well-being : Instagram, Youtube, and Twitch. “It prevents that children are confronted to online hate” said La Revue du Digital.
  • Alert: in case of identified hateful content, parents are notified by mail. This allows to maintain a dialog with the child, which is valuable since only 10% of cyberbullying victims dare to talk to a loved one.
  • Support: in case of a verified case of cyberbullying, Moonshot Insurance offers to family a legal and medical support, and to treat the potential consequences of such an event for the child.

By anticipating and by alerting, Moonshot Insurance correspond to its motto “Tomorrow’s Insurance today”, with an insurance which is not only proactive but preventive.

The results

1
As committed and responsible actors, Moonshot Insurance and Bodyguard.ai answer together to a major challenge, as presented by the plateform AND’ews by Galiit, an “adapted solution to the societal evolution”. This innovation has been rewarded during the 20th edition the Insurance trophies in 2021: the golden insurance trophy, category insurance professionals and consumers. Both elected by professionals and consumers, this trophy means a lot about the need of a protection on this matter.
2
Precursors in their approach to protect the public against a major cyber risk, Moonshot Insurance and Bodyguard.ai not only propose an insurance but a complete solution to fight against this phenomenon. #TechFoGood, it’s the ambition of two French startups with the proposal of this unique offer by its preventive aspect.
Bodyguard.ai testimonial author

“ Social media are doing tremendous damages that we can’t deny, especially with young people. Since their arrival in 2009, the online hate has exploded, as much as the hospital admission and the suicidal rate of children and teens. We have decided to act. The Bodyguard.ai team has a perfect knowledge of the digital environment. Combining our technological solution to one of the insurance actors is a step forward for the fight against cyberbullying. With this combination, we are asserting one more time our engagement in the protection of the youth on Internet.”

Matthieu Boutard
Co-founder